Are you happy with our KOEL shoes but you have chosen the wrong size, the color is not as you wish or you have another reason to return?

Please use our Return Portal to ease your Return/Exchange process.

For more questions use our Help Center.

You can find more information about the rights of cancellation and the general terms and conditions at the bottom of our website.



Do you have any question or complain to make on your KOEL Shoes ?

Sometimes there might be a quality problem or a small issue, our KOEL Team is happy to help you, please send an email to containing your oder number.

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